1. Supply chains are a vital part of every business organization and need to be managed effectively to achieve a balance of supply and demand.
2. Among important trends in supply chain management are measuring ROI, “greening” the supply chain, reevaluating outsourcing, integrating IT, managing risks, and adopting lean principles.
3. It is important for businesses to encourage their supply chain partners to act ethically.
4. Effective supply chains involve trust, communication, a rapid, two-way flow of information, vis- ibility, and event management capability.